Business Analysis · Functional Analysis · Enterprise Architecture

Clarity in complexity.
Precision in practice.

Senior, independent consulting that turns tangled requirements, legacy systems and ambitious roadmaps into solutions your organisation can build, run and trust.

Worried about hiring another adviser who delivers slideware? Kratarchos delivers documented analysis, working architecture and decisions you can defend, backed by 35+ years in ERP and Microsoft Dynamics 365.

35+ yrs ERP & D365
EU-wide engagements
Dynamics 365 · Power BI · Azure
Independent senior delivery
What I do

Consulting services

Five connected practice areas. Each can stand alone or combine into an end-to-end engagement, from first analysis to live deployment. Plain descriptions, written for someone who has never met the business before today.

01

Business Analysis & Intelligence

For: leaders who need the real picture before deciding

I map how your business actually works, define the problem precisely, and turn data into decisions. The result is a shared, evidence-based view that stops projects starting on the wrong foot.

Business AnalysisBusiness IntelligenceRequirementsStakeholder alignment
Benefit: you invest only in the changes that move the numbers.
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02

Business Process Services

For: organisations whose processes have outgrown their tools

I rethink, streamline and automate how work flows, end to end. From mapping and redesign to automation and ongoing improvement, the aim is fewer hand-offs, lower cost and faster cycle times.

BPMReengineeringOptimizationAutomationImprovementOutsourcing
Benefit: processes that scale with the business instead of holding it back.
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03

Functional Analysis & Design

For: teams bridging business needs and a technical build

I translate what the business wants into specifications a development team can build without guesswork: requirements, functional design, specifications and the testing that proves it works.

Functional AnalysisFunctional DesignSpecificationsRequirementsFunctional Testing
Benefit: what gets built is what the business actually needed.
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04

Solution Architecture & Delivery

For: programmes that need to go from design to live

I architect, design and steer the build of the solution itself, through development, implementation and deployment, keeping it coherent, maintainable and aligned to the enterprise landscape.

Solution ArchitectureSolution DesignDevelopmentImplementationDeploymentEnterprise Architecture
Benefit: a solution that survives contact with the real world and the next change.
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05

AI Advisory

For: leaders deciding where AI genuinely pays off

I help you separate AI hype from value: identifying use cases, assessing readiness, and shaping a pragmatic roadmap grounded in your data, processes and risk appetite.

AI StrategyUse-case discoveryReadinessRoadmap
Benefit: AI investment tied to outcomes, not experiments.
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+

Not sure where you fit?

Most engagements start with a short discovery conversation. We work out what the real problem is, whether I'm the right person for it, and what a first step looks like. No obligation, no slideware.

Start the conversation
Ready to deploy

Proven solutions, value from day one

Beyond advice, clients gain added value from ready-to-use, proven solutions across Finance, Supply Chain, HR and Payroll, all conforming to the latest standards and EU regulations.

Finance

Ready-to-use financial processes and reporting, aligned to current accounting standards and statutory requirements.

EU standardsStatutory reporting

Supply Chain

Proven supply chain and logistics flows that move from order to delivery with fewer hand-offs and clearer control.

Procure to payInventory

HR

Structured HR processes that keep people data accurate, compliant and ready for the rest of the business.

GDPR-awareCore HR

Payroll

Payroll set up to local rules and EU regulations, so people are paid correctly and on time, every cycle.

Local complianceEU regulations
Track record

ERP delivery across Europe and the Middle East

Decades of hands-on ERP implementation give Kratarchos deep, practical knowledge of how systems really go live, and how to localise them for the markets they run in.

Europe and the Middle East

ERP implementations delivered across both regions, each with its own regulatory, fiscal and business reality.

Localisation expertise

Deep experience adapting ERP to local tax, statutory, language and compliance requirements, country by country.

Full lifecycle

From blueprint to go-live and ongoing support, across finance, supply chain, HR and payroll.

About

Why Kratarchos exists

Too many transformation projects fail for the same reason: nobody took the time to understand the business before changing the systems. Kratarchos Consulting was founded to put rigorous analysis back at the centre of delivery.

It is a deliberately independent practice. When you engage Kratarchos you get a senior practitioner on the work itself, not a pitch team followed by junior hands. The mission is simple: help European organisations make complex change with confidence.

35+
Years experience
D365
ERP specialism
EU
Client base

Gerhard W. Heinrichs

Business Analyst · Functional Analyst · Enterprise Architect
  • 35+ years in ERP & Microsoft Dynamics 365
  • Business, functional & solution analysis
  • Enterprise & solution architecture
  • Process management & automation
  • AI advisory for the enterprise
  • Cyprus-based, working EU-wide
What sets the work apart

Genuinely different

Three things clients consistently say they don't get elsewhere.

Senior, hands-on

The person who scopes the work is the person who does it. No dilution, no hand-offs.

Documented & defensible

Every recommendation comes with the analysis behind it: auditable, not just asserted.

End to end

From first requirement to live deployment, one accountable thread across the whole journey.

Common questions

Before you reach out

How do you work, and where?

Engagements are remote-first and run across the European Union, with on-site presence where a project genuinely needs it. Work is structured around clear deliverables and milestones.

What does it cost?

Engagements are scoped to the work and quoted transparently before anything starts. Because Kratarchos is an independent, low-overhead practice, the rate is consistently more affordable than comparable consultancies and agencies, without juniors learning on your time. You get senior expertise at a price that respects the budget.

Are you a fit for smaller projects?

Often, yes. A focused two-week analysis can be as valuable as a year-long programme. The discovery call exists precisely to judge fit honestly, including telling you if I'm not the right choice.

Do you only work in Dynamics 365?

D365 and the wider ERP world are a deep specialism, but the analysis, process and architecture work applies across platforms. The method is platform-agnostic; the experience runs deepest in the Microsoft stack.

Let's make the next step obvious.

Tell me the problem in a sentence or two. I'll tell you whether it's something I can help with, and what a sensible first step would be.

Senior expertise · More affordable than the competition · EU-wide
Kratarchos Consulting Ltd  ·  Efesou 9, 5311 Paralimni, Cyprus
Trade Register ΗΕ 493470  ·  TIN 60365469R